3D NOW™ Support Videos

3D NOW™ has created a series of training tutorial modules to assist in the set up and installation process. Each module enables you to familiarize and complete the necessary steps to successfully integrate your 3D NOW™ entertainment system. We recommend that you review each step in the set up process to yield a positive result.

Module 1

Product Checklist

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Module 2

Charging Eyewear

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Module 3

Basic Connectivity

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Module 4

Power Cycle

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Module 5

Link Test

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Module 6

3D Content Test

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Module 7

Display Set Up

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Module 8

Emitter and Eyewear Set Up

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Module 9

120Hz Set Up

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Module 10A

60Hz Pre-Sets Guide

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Module 10B

60Hz Pre-Sets Guide

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Module 11A

60Hz Manual Mode Settings

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Module 11B

60Hz Manual Mode Settings

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3D NOW™ FAQs

Module 1:

Check all necessary components before starting installation:

  • 3D NOW™ Theater Processor (3DN-200)
  • 3D NOW™ Active Shutter Glasses and RF Emitter (3DN-6100)
  • 3D NOW™ Active Shutter Glasses (3DN-6000)
  • (2) High Speed HDMI Cables
  • Theater Processor 5V Power Cable
  • Eyewear Power Cable
  • 3-PIN VESA Cable
  • USB/Service Cable
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Module 2:

How long does it take to charge my glasses?

  • Charging takes 5hrs using the needle pin connector/USB plug-in to either a computer or media server.

What does the blinking LED light mean?

  • 3 blue blinking LED lights: 100% charged.
  • 6 blue blinking LED lights: 50% charged.
  • 9 blue blinking LED lights: 30% charged.
  • 1 red blinking LED light: 10% charged or less, charge your glasses.
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Module 3:

What type of HDMI cables do I need?

  • High Speed HDMI cables are necessary to support the 3D signal.

What do the dip switches mean on the processor?

  • Dip switch one in the up position for 120Hz vertical displays.
  • Dip switch one in the down position for any displays under 120HZ vertical.
  • Dip switch two is inactive.
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Module 4:

Why is the LED Power light still off on my processor?

  • Make sure that your processor has power and is connected with the external AC adaptor.
  • If no power, try using another outlet.
  • If you continue to not see the LED Power light on your processor turn on, contact us immediately.
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Module 5:

Why is the LED Link light still off on my processor?

  • Make sure that your TV or projector is securely connected to your processor as well as to the 3D player or media server.
  • Remember for the LED Link light to operate properly, must have both projector/display and 3D player/media server powered on.
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Module 6:

Can my processor convert 2D content into 3D content?

  • No, you need to use 3D content i.e. 3D movies, games etc., along with either a 3D Blu-Ray™ player, or 3D media station like PS3™.
  • Please note: Make sure that your dip switch on the processor is set correctly for your display type 120/60Hz. Please view details in Module 3.

What happens if I see side-by-side images on the screen?

  • If you see side-by-side content/images on the screen, please press SBS-TNB button on your processor once and let the 3D light turn on to ensure proper content viewing.

What happens if I see top and bottom images on the screen?

  • If you see top and bottom content/images on the screen please press SBS-TNB button on your processor once then wait until image changes and then press again for proper 3D content to play. The 3D LED light will turn on indicating you have proper 3D content.

Why do the glasses keep cutting off, when side by side button is pressed while connected to a cable box?

  • If anyone is having a problem with glasses or picture with their satellite or cable box AFTER PRESSING THE SBS/TNB button, it is most likely that you need to change the resolution of the box to 720p. This is not the case with DIRECTV® as they operate with HDMI v1.4a and provide info-frames that automatically convert SBS/TNB contents to 3D and you don't need to press the button.
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Module 7:

Is there a simple way to set up my display?

  • 3D displays do not offer picture properties for playing 3D content. They have a "default" 3D setting built into their systems. Given that we are processing a 3D signal for a 2D display, we need to fine-tune the display to process the 3D content properly. It is recommended you choose the "Game mode" if available and follow the other instructions in the video to minimize the artifacts, such as noise, ghosting, cross talk or flicker. You may need to go back to your display setting again after you have set the emitter to further tune the picture for best 3D viewing.
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Module 8:

Please note: remember to have properly charged your eyewear as mentioned in Module 2.

What is the difference between RF and IR?

  • RF offers continuous 3D in-sync performance between glasses and emitter providing unlimited 3D viewing angles.
  • RF glasses offer 300ft distance, no IR line of sight issues and no restrictions on the number of eyewear users.

Having trouble with your 3D RF emitter?

  • When you connect your 3D RF emitter and there is no 3D content playing you will see red LED flashing lights from left to right. This is normal. When you press play then you will see the red LED flashing lights go to 5 blue LED lights. Make sure you see 5 blue LED lights before proceeding with the emitter settings.

Why am I not getting blue LED lights on my emitter?

  • Make sure that your cable is correctly connected to the processor and to the emitter.
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Module 9:

What is the standard set up for the emitter?

  • 5 blue LED lights and 2 red LED light is the recommended setting. However, choose the setting that is applicable to your display type and technology.
  • Confirm that your dip switch is set correctly for your display type; either 60Hz or 120Hz as mentioned in Module 3. A 120Hz 3D ready display will also operate at 60Hz.

Is it necessary for me to have a dark environment?

  • 3D viewing is best experienced in a totally darkened environment. Lights will compromise the depth of the 3D content and may cause flicker.

Why is my image distorted?

  • If you see that your background and foreground are distorted, press the power button on your glasses for proper image polarization. The image will change to a clear distinction of the foreground and the background. We recommend performing this adjustment regardless of what image your seeing to ensure the correct setting.
  • Please note: Make sure to refresh your polarization by pressing the power button on your glasses in between every fine-tuning change.

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Module 10:

Why am I seeing so much flickering on my 60Hz display?

  • With 60Hz, increased flickering is the effect of light. Please make sure that your dark room has no ambient light. The different display settings on the emitter are designed to reduce the flicker and ghosting. (Watch video for more details.)
  • Make sure to refresh your polarization by pressing the power button on your glasses in between every fine-tuning change.
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Module 11:

When do I need to use the manual mode?

  • If you fail to get a good quality image with our pre-sets, you can select the manual or fine-tuning mode to extend a full range of available 3D emitter settings for your display. Please use the up and down settings via joystick on your emitter first and then use the left and right movement on the joystick to fine tune the desired settings.
  • Make sure to refresh your polarization by pressing the power button on your glasses in between every fine-tuning change. Please review module 11 for further explanation.
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